Privacy Policy

Last updated: July 23, 2026

This Privacy Policy explains how trainova.top (“we”, “us”) collects, uses, and shares personal information when you visit or use our website and services. If you submit information to us, we aim to handle it in accordance with applicable Canadian privacy principles, including Personal Information Protection and Electronic Documents Act (PIPEDA), S.C. 2000, c. 5 and Personal Information Protection and Electronic Documents Act (PIPEDA), Fair Information Principle 3 – Consent.

1. Who we are

trainova.top is operated by trainova.top (Corp.).

  • Address: 200-1221 Steeles Ave W, Concord, ON L4K 4P1, Canada
  • Email: [email protected]
  • Phone: +1 (613) 575-3378
  • Business number (BN): 512554445
  • GST/HST (registration): 508917076RT0001
  • Legal representative: David Fischer, Managing Director

2. Personal information we collect

Depending on how you interact with our site, we may collect:

  • Contact and account details you provide (for example, name and email address if you contact us or request information).
  • Lead information you submit through forms (for example, your preferences and communications).
  • Technical and usage data (for example, IP address, browser type, pages viewed, referring/exit pages, and approximate location derived from IP).

If we use analytics or similar tools, they may collect usage data to understand how our site is used. We do not intend to collect sensitive personal information unless clearly required for a specific purpose and with appropriate consent.

3. How we use personal information

We use personal information to:

  • Provide and improve our services and website experience.
  • Respond to inquiries and manage requests you submit.
  • Understand site usage and improve content (including through analytics).
  • Communicate with you about your interactions with our site, including service-related messages when you request information.
  • Maintain security, troubleshoot issues, and protect against fraud or misuse.

Where applicable, we obtain meaningful consent for collection, use, and disclosure in line with Personal Information Protection and Electronic Documents Act (PIPEDA), Fair Information Principle 3 – Consent.

If you provide personal information, you may be consenting to our use of it for the purposes described above. If we send commercial electronic messages (for example, promotional emails) from our site, we will comply with Canada’s anti-spam rules, including identification and unsubscribe requirements under Canada's Anti-Spam Legislation (CASL), S.C. 2010, c. 23.

You can unsubscribe or opt out of eligible marketing communications as provided in those messages.

5. When we share personal information

We may share personal information:

  • With service providers that help us operate our website and provide services (for example, hosting and analytics). These providers are authorized to use personal information only for the purposes we specify.
  • When required or permitted by law, or to protect our rights, safety, and security.

We do not sell your personal information. If we change how we share personal information in the future, we will update this policy.

6. Retention

We keep personal information only as long as necessary for the purposes described in this policy, including for legal, accounting, and operational requirements. Retention periods vary depending on the nature of the information and how you interact with us.

7. International transfers

If our service providers process data outside Canada, personal information may be subject to laws applicable in those jurisdictions. We take reasonable steps to ensure such processing is protected and aligned with applicable privacy requirements.

8. Your rights and choices

Depending on the circumstances, you may be able to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request withdrawal of consent where applicable (subject to legal or contractual restrictions).
  • Object to or limit certain processing in appropriate circumstances.

To make a request, contact us using the details in the “Contact us” section below. We may need to verify your identity before responding.

9. Cookies and similar technologies

We may use cookies or similar technologies to operate the site and analyze usage. You may be able to control cookies through your browser settings. If you disable cookies, some site features may not function properly.

10. Training program purchases and refunds (if applicable)

If you purchase training programs or subscriptions online, we will provide clear refund/cancellation terms and required disclosures in accordance with applicable provincial consumer protection rules, including Consumer Protection Act, 2023, S.O. 2023, c. 23, Sched. 1.

Outcome claims may vary by individual circumstances. We do not make misleading claims about results.

11. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, or destruction.

12. Contact us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact:

Email: [email protected]

Phone: +1 (613) 575-3378

Address: 200-1221 Steeles Ave W, Concord, ON L4K 4P1, Canada

If you believe your privacy rights have been violated, you may also be able to file a complaint with the appropriate Canadian privacy regulator.